Privacy Policy

Privacy Policy

This privacy policy tells you about the information Kumarasinghe Radio (Pvt) Ltd collect from you when you use our website or mobile platform including information about who we are, what information we collect, why we use your information, who we share your information with and why, how we protect your information, and how you can change or review your information. By using our website and mobile platform, you understand and consent to Kumarasinghe Radio (Pvt) Ltd collecting, storing, processing, and sharing your information as described in this privacy policy. We are committed to safeguarding the privacy of our website and mobile platform visitors and users. 


Who are we?

We, are Kumarasinghe Radio (Pvt) Ltd. We are manufacture electronics and a whole supplier of electronics in Sri Lanka. Our address is No. 87/3, 1st Cross Street, Pettah, Sri Lanka. You can contact us by visiting our store or by email at [email protected] or by calling us at 0112431050. 


Changes to Privacy Policy

We reserve the right to modify this privacy policy. When we make changes, the updated policy will be posted here and the revision date will be updated. You are encouraged to refer back to ensure you are familiar with our most recent policy updates.


What data we collect from you

  • Information collected voluntarily

    We collect information that you voluntarily provide to us, such as when you register for an account, or place an order with Kumarasinghe Radio (Pvt) Ltd. We may use cookies, log files, JavaScript, and other similar technology to collect and store the data we collect.

  • Account Registration

    To register for an account, you must provide us with information such as your name, addresses, telephone numbers or email addresses.

  • Purchase Order Information

    You do not need to have an account to place an order with our website.
    You may place an order through registering an account or through guest checkout.

    In order to place an order you must provide us with your name, shipping address, billing address, telephone number, and payment information.

    If needed, information required to clear customs such as Vat or Tax ID identification numbers maybe collected.

  • Information Stored on a Device

    With your consent, we may access metadata and other information associated with other files stored on your computer, tablet, mobile phone, or any other device.

  • Information collected automatically

    When you access and use the Site on a Device, technologies such as google analytics may automatically collect information about a Device, such as the location, IP address, and device information. We may associate the information we collect from a Device with your account. In addition, we may associate a Device with your account. We may combine this information with other information that we have collected about you.

  • You may also provide us with other information through your participation in blog posts, community discussions, and chats.


The data we do not collect from you

  • Financial Information
    Kumarasinghe Radio (Pvt) Ltd does not collect credit card or other financial information from you; that information is collected directly by our trusted third party payment processing partners. When you transfer funds through bank to bank or online banking, Kumarasinghe Radio (Pvt) Ltd does not collect account information, that information is controlled and collected directly by each transferring bank.

Linking to External Websites

  • Kumarasinghe Radio (Pvt) Ltd website can contain links to external sites and social media pages such as manufactures and suppliers. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit. Kumarasinghe Radio (Pvt) Ltd does not assume responsibility and is not liable for your data privacy on any external sites. 

Why do we use your data?

We may use your personal information for a variety of business purposes, including:

Where necessary to provide you with access to our website and mobile platform, to provide our services to you or for the performance of a contract; to process and fulfill your orders and returns and exchanges; to contact you if we have trouble processing your order; to provide you with customer support and to respond to your requests, comments, questions, or concerns; to send you information about your order, such as order updates; to process and manage your subscriptions; to process rewards such as loyalty program; to send you important notices, such as system notices and alerts, and changes to our terms and conditions, and policies; to comply with applicable laws and legal obligations; to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on Kumarasinghe Radio (Pvt) Ltd; Where necessary for our legitimate interest in preventing and detecting fraud, and maintaining security; for our legitimate interests in enforcing our terms and conditions, and policies; for our legitimate interests in analyzing and improving the effectiveness of the Site, and our products and services; Where you consent to Kumarasinghe Radio (Pvt) Ltd sending you our newsletters, special promotions, and offers; Where you consent to Kumarasinghe Radio (Pvt) Ltd sending you text alerts and/or email notifications; Where you consent to Kumarasinghe Radio (Pvt) Ltd sending you push notifications on a Device; Where you consent to Kumarasinghe Radio (Pvt) Ltd sending you marketing communications, advertisements and other information relating to our products and services.

Cookies and Similar Technology

A cookie is a small text file that is generated by a site that is stored on a Device. When you access the Site, a number of cookies are used by Kumarasinghe Radio (Pvt) Ltd and third parties. When you visit our website and mobile platform, we or our authorized service providers may use cookies, web beacons, and other similar technologies for storing information to help provide you with a better, faster, and safer experience, for advertising purposes. We also use cookies in order to analyze and improve our services, to prevent and detect fraud, to customize your account settings, and to personalize your experience.

The Site and our emails and advertisements may contain web beacons. A web beacon is a small graphic image, such as a pixel or GIF, which is placed on a web page, email, or advertisement and is used to provide information on when and how you access and use the Site, and services. 

Who do we share your information with and why?

We may share or disclose your personal information at your direction or request, or upon your consent, such as when you authorize a third-party application to access your account or when you direct us to share your feedback with a manufacture or other business.

In order to process your credit card information to complete your purchase, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. See the Security section below for more details on security measures and procedures.

In addition, we may employ third-party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, marketing assistance, postal and e-mail delivery, customer service, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes.

As Required by Law

We reserve the right to disclose your personal information as required by law, and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on Kumarasinghe Radio (Pvt) Ltd.

Testimonial / Feedback about our Services

By posting your testimonial/feedback, you give us permission to reprint or use the testimonial/feedback in connection with our business. You also are agreeing to the following: (1) The reprint or use of the testimonial/feedback will be at our discretion and without compensation; (2) We may use the testimonial/feedback with or without any pseudo (pen) name credit; (3) Our right to use the testimonial/feedback is perpetual and may be assigned by us; (4) We may use the testimonial/feedback locally, nationally or globally and such use may be made in any media, information or communication platform (including Internet advertising) currently in use or later developed; and (5) You and not someone else composed and posted the testimonial/feedback.

Please note that any information you include in a testimonial/feedback may be read, collected, and used by anyone.

Testimonial / Reviews about Products

The testimonial/reviews sections of the Site are for the purpose of sharing experiences and product reviews. The testimonial/reviews sections are moderated to ensure accurate testimonial/reviews. Published testimonial/reviews are genuine and are not edited or altered by Kumarasinghe Radio (Pvt) Ltd. Kumarasinghe Radio (Pvt) Ltd reserves the right to post or remove any testimonial/reviews at its discretion.

By posting your testimonial/reviews, you give us permission to reprint or use the testimonial/reviews in connection with our business. You also are agreeing to the following: (1) The reprint or use of the testimonial/reviews will be at our discretion and without compensation; (2) We may use the testimonial/reviews with or without any pseudo (pen) name credit; (3) Our right to use the testimonial/reviews is perpetual and may be assigned by us; (4) We may use the testimonial/reviews locally, nationally or globally and such use may be made in any media, information or communication platform (including Internet advertising) currently in use or later developed; and (5) You and not someone else composed and posted the testimonial/reviews.

Please note that any information you include in a testimonial/reviews may be read, collected, and used by anyone.

Social Media Platforms

We maintain presences on social media platforms including, but not limited to, Facebook, WhatsApp, IMO, Viber, Messenger, Tidio, LinkedIn, Instagram, and YouTube. Any information you post on a social media platform is done at your own risk and without any expectation of privacy. Please be aware that Kumarasinghe Radio (Pvt) Ltd is not responsible for the privacy practices of such other sites.

How do we protect your information?

Security

Kumarasinghe Radio (Pvt) Ltd takes precautions to protect its customers’ information. When you submit sensitive information via the Site, your information is protected both online and offline. When our registration/order form asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected using SSL encryption software. To learn more about SSL, follow this link: www.verisign.com. Access to all of our users’ information is restricted. Kumarasinghe Radio (Pvt) Ltd operates in a secured and locked facility. Security cameras are positioned throughout the building. Only employees who need the information to perform a specific job are granted access to personal information. If you have any questions or concerns about Kumarasinghe Radio (Pvt) Ltd’s security practices, you can send us an email at [email protected].

Retention Period

We will retain your personal information for the period necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Safeguarding Information

To ensure that your user name and password remain confidential, DO NOT share this information with anyone.

Children

Kumarasinghe Radio (Pvt) Ltd does not sell products intended for purchase by children. Youth-oriented products are sold for purchase by adults only. If you are under the legal age of majority in your jurisdiction, you may only use the Site in the presence of a consenting parent or guardian. We will not knowingly or intentionally collect personal information from children under the age of 13.Kumarasinghe Radio (Pvt) Ltd is committed to protecting the welfare and privacy of children.

How can you change or review your information?

You may change or review your account information and settings for the following:

Account Information

When you register for a Kumarasinghe Radio (Pvt) Ltd account, you enter your email address. This email address is your Kumarasinghe Radio (Pvt) Ltd ID and the email address that you use to log in to the Site. To change your email address and Kumarasinghe Radio (Pvt) Ltd ID on Kumarasinghe Radio (Pvt) Ltd, from our desktop website, please go to Account Settings. You cannot change your email address and Kumarasinghe Radio (Pvt) Ltd ID from the Kumarasinghe Radio (Pvt) Ltd mobile application or mobile website. Please note that you must have your email address/Kumarasinghe Radio (Pvt) Ltd ID and password in order to access your account.

Special Offers

At the time of your order, you may choose to receive special offers and news by clicking the appropriate field.

If you currently receive special offers and news and wish to stop receiving special offers and news, Kumarasinghe Radio (Pvt) Ltd provides several ways to do so. You may send e-mails to [email protected] with a request to be removed. Finally, you may use the link provided in all Kumarasinghe Radio (Pvt) Ltd communications to automatically unsubscribe. Please note that you might still receive order updates.

Push Notifications

If you currently receive push notifications and wish to stop receiving push notifications, you can deactivate these notifications at any time by changing the settings on your mobile device.

Uninstall Mobile Application

You can stop all further collection of information by our mobile application by uninstalling our mobile application. You may use the standard uninstall process to remove our mobile application from your mobile device.

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Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:
No. 87/3, 1st Cross Street, Colombo 11, Sri Lanka.