How to track your order

How to track your order

  • Please visit our tracking page – Click here
    Enter your email and your order number (You can find the order number in your order confirmation email)
  • Order status explained  

    Processing or Preparing – Your order has been received and we are packing your order to be handed over to the delivery agent. If you are paying using a bank transfer, processing means we are waiting for payment to be verified.

    Shipped – Your order has been collected by the delivery agent and Is on its way to you.

    Courier Tracking – For some shipments we email you the tracking number from the courier service. You can use this number to further track your shipment if needed. Please note that many Sir Lankan curriers do not update tracking in their website in realtime. It is better to call them and tell the tracking number to get delivery time.

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